岗位要求：
要求 Requirements
1. 具有良好的团队协作精神，积极主动，乐于分享，勇于担当。
Have good teamwork spirit, proactive, willing to share and take responsibility.
2. 品性良好，对新事物新技术有好奇心，具备钻研精神和探索精神。
Good character, curious about new things and new technologies, proactive and passionate about research and exploration.
3. 有责任心，能承受较大的工作压力，乐于出差。
Responsible, able to work under pressure, willing to travel.
4. 良好的客户服务意识。
Good customer service awareness.

经验及技能要求 Experience and skill needed
1. 本科及以上学历，物理、机械、光学、电子、材料、半导体等相关专业。
Bachelor degree or above, majors in physics, mechanics, optics, electronics, materials, semiconductors or related discipline.
2. 英语四级以上，英语读写流利，具备工作口语能力，电脑操作熟练。
CET-4 or above, good command of written and spoken English, and proficient in computer operation.
3. 熟悉仪器设备行业产品市场，有相应产品维修经验，能跟进了解主流行业技术。
Familiar with the market of our instrument and equipment industry, have the corresponding product maintenance experience, and have knowledge on the mainstream industry technology.
4. 具备较强的客户沟通能力和较高的业务处理能力，具备设备故障的分析及判断能力。
Strong communication skill and problem-solving ability, capable to analyze the problem and provide solution.
5. 有两年以上仪器设备维修维护经验。
At least 2 years of experience in equipment maintenance and repair.
6. 熟悉半导体、光通讯、光电子、显示等行业客户群者优先。
Familiar with customers in semiconductor, optical communication, optoelectronics, display and other industries is preferred.
7. 有半导体仪器设备的使用，维护或技术经验者优先。
Experience in the use, maintenance or technology of semiconductor equipment are preferred.
职位描述：
1. 提供对公司销售的仪器设备的安装、调试、维护、培训等。
Provide services to company’s customers, e.g. installation, debugging, maintenance, training, etc.
2. 受理客户电话技术咨询，为客户提供技术问题分析、探讨及应用解决方案。
Handle customer telephone enquiries, provide customers with technical support and solutions.
3. 到客户现场进行问题排查和维修服务。
Visit customer site for troubleshooting and maintenance services.
4. 学习产品工艺技术，协助销售同事做好仪器设备的售前工作。
Learn product technology and coordinate with sales department to ensure a smooth and quality execution for the business growth of the company in great details.
5. 协作完成上级领导交办的其它工作。
Any ad hoc duties assigned by supervisor.